c671l Privacy Policy

1 Introduction

c671l is a trusted online betting and casino platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") will inform you how c671l collects your personal information, the purposes for which it is used, how long it is retained, and how it is kept secure.

By registering on the c671l platform or beginning to use its services, you accept the terms of this Privacy Policy. We reserve the right to update this policy at any time, and a notice will be posted on the site when changes are made. Always check the latest version of this page.

This policy works in conjunction with c671l's Terms and Conditions and Responsible Gaming policy.

2 Information We Collect

c671l collects various types of information to provide you with its services. These are mainly divided into two categories:

2.1 Information You Provide Directly

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address
• National ID (NID) or passport number (for identity verification)
• bKash, Nagad, Rocket, or Upay account details (for financial transactions)
• Password and security questions (stored in encrypted form)
• Any information provided during customer service communications

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type and operating system
• Browsing activity on the site and page visit logs
• Login and logout times and dates
• Betting and gaming activity history
• Complete transaction history
• Information obtained from cookies and similar tracking technologies

3 How We Use Your Information

c671l uses your information only for legitimate and necessary purposes. The main purposes are described below:

3.1 Account Management and Identity Verification

We use your name, date of birth, and ID information to create, manage, and verify your account. This ensures that our platform is used only by individuals aged 21 or older.

3.2 Processing Financial Transactions

Your payment information is used to process deposits, withdrawals, and bonuses. This information is essential to ensure secure transactions through bKash, Nagad, Rocket, and Upay.

3.3 Fraud Prevention and Security

We analyze IP logs, device information, and activity history to protect your account from unauthorized access, fraud, and money laundering.

3.4 Customer Service Improvement

We use your contact information to communicate with you effectively, resolve issues, and improve service quality.

3.5 Legal Compliance

We are required to retain and use certain information to comply with applicable laws and regulations. This includes requirements related to Anti-Money Laundering (AML) and Know Your Customer (KYC) verification.

4 Cookies and Tracking Technologies

The c671l website uses cookies and similar technologies that store small data files in your browser. These cookies help improve site functionality, remember your preferences, and personalize the user experience.

Types of Cookies

• Essential Cookies: These are necessary for the core functionality of the site and cannot be disabled.
• Functional Cookies: Remember your language preferences and login state.
• Analytics Cookies: Help analyze site traffic and user behavior.
• Security Cookies: Used for fraud detection and account protection.

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some site features to not work properly.

5 Information Sharing and Third Parties

c671l does not sell your personal information to third parties. However, limited information may be shared in specific circumstances:

• Payment Processors: The minimum necessary information is shared to complete transactions through bKash, Nagad, Rocket, and Upay.
• Technology Service Providers: Providers of site operations, hosting, and security services work under strict confidentiality agreements.
• Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may process limited data to ensure the gaming experience.
• Law Enforcement Agencies: Required information may be provided upon receipt of a valid legal directive or court order.
• Business Restructuring: Information may be transferred in the event of a business merger or acquisition, but the terms of this policy will remain in effect.

All third parties are contracted with us and are committed to fulfilling their obligations to protect your information.

6 Data Protection and Security Measures

c671l has adopted industry-standard technical and organizational measures to protect your information. Our security framework includes:

• SSL/TLS Encryption: All data transfers between your browser and our servers are end-to-end encrypted.
• Password Hashing: Your password is never stored in plain text — only a secure hash is stored.
• Firewall and Intrusion Detection: Our network is under continuous monitoring.
• Access Controls: Only authorized personnel have access to specific and necessary personal information.
• Regular Security Audits: Regular audits are conducted to identify potential vulnerabilities.
• Data Backups: Regular backups are maintained to ensure data integrity.

While we take the highest security measures, the transmission of information over the internet is not entirely risk-free. It is your responsibility to keep your password secure and to log out from unfamiliar devices.

7 Data Retention Period

c671l retains your information for as long as it is necessary or legally required. General guidelines:

• Active Accounts: All information is retained for as long as your account remains active.
• After Account Closure: Financial and identity-related information is retained for a minimum of five years (as required by law).
• Transaction History: Records of all financial transactions are retained in accordance with legal obligations.
• Customer Service Communications: Records of support chats and emails are retained for a defined period to improve service quality.

When the retention period expires or upon receipt of a valid request to delete your information, we destroy the data using secure methods.

8 Your Rights

As a user of c671l, you have the following rights over your own personal information:

8.1 Right to Access Information

You may request to see what information we hold about you. We will provide the information within the designated timeframe after completing verification.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Many details can be changed independently in your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your data be deleted. However, this right may be limited in cases of legal obligations, ongoing disputes, or active accounts.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you may opt out at any time. However, important account-related messages (transaction confirmations, security alerts) will remain active.

To exercise these rights, contact us by email at [email protected] or connect via 24/7 live chat.

9 Protection of Minors

c671l strictly provides services only to individuals aged 21 or older. We do not knowingly collect or process personal information of any minor.

Age verification is mandatory at registration. If an account holder is found to be under 21 years of age, their account will be closed immediately and all collected information will be destroyed using secure methods.

If a guardian suspects that a minor has created a c671l account, please contact [email protected] immediately.

10 Policy Changes

c671l may update this Privacy Policy from time to time. Users will be notified according to the nature of the change:

• Major Changes: Will be communicated via email or a prominent notice on the site.
• Minor Changes: Will be indicated by updating the "Last Updated" date on this page.
• Continued use of the site after changes have been made will be considered acceptance of the new policy.

It is recommended that you regularly check the latest version of this page.

11 Applicable Law and Jurisdiction

This Privacy Policy is governed by applicable international data protection standards and the relevant laws of the jurisdiction in which c671l operates.

Any disputes relating to this policy will first be attempted to be resolved through discussion. If unresolved, the dispute resolution process determined by c671l's governing authority will be followed.